We want to deliver our products to you in perfect condition. However, it may happen that an order becomes defective during transport or that something else happens so that you can make a warranty claim.

Legally, you are obliged to report the defect to us within two months after discovery of the defect. If the defect is covered by the warranty, we will take care of repair or replacement free of charge.

Is the product not what you expect it to be? Please contact us, we will look for a solution together.


It can happen that something does not go as planned. We advise you to notify us of any complaints first by sending an email to: info@apotique.nl